IMPORTANT NOTE  

Although PCI (Payment Card Industry) security standards do not apply to the FMAudit applications given that they do not store, process, or transmit cardholder data, some recommendations in PCI DSS v3.2 regarding HTTPS/SSL/TLS protocols may indirectly affect any application that communicates across the internet.

How might FMAudit potentially be affected?

System administrators may have disabled the SSL 3.0 and TLS 1.0 communication protocols on the server that hosts FMAudit Central, the PC where FMAudit Onsite is installed, or both, leaving only TLS 1.1 or TLS 1.2 protocols enabled.

FMAudit Onsite was built on Microsoft .NET Framework 2.0, which originally did not support TLS 1.1 and TLS 1.2 because these protocols were released after it was created.

Onsite v3.7.4 (included in this release) or newer supports TLS 1.1 and 1.2 if the latest Windows Updates and some OS-specific Hotfixes are installed.

TLS 1.1 and TLS 1.2 are not available for Windows XP, Server 2003, Vista and Server 2008, so if TLS 1.0 is disabled on the Central server then these systems will not be able to communicate with Central.

For a complete guide on how to address TLS issues, please view the FMAudit TLS Security Guide.

Additional Resources

PCI DSS 3.2 Resource Guide
Are You Ready for 30 June 2018? Saying Goodbye to SSL/early TLS


Version 4.3.65 includes Onsite 3.7.4
Aug 15th, 2018
    User Interface
  1. [D-42333] FIXED: Additional spaces are displayed when text is highlighted by searches
  2. Updating
  3. [D-43574] FIXED: Some "First Audit Dates" are incorrect after updating Central
  4. [D-43983] FIXED: "Email History Processing" update step can take many hours to complete
  5. Devices
  6. [D-43775] FIXED: HP Smart Device Services Firmware "Apply" button displays loading cursor on hover
  7. [B-45983] ADDED: Additional feedback when HP Smart Device Services features are not displayed or error upon execution
  8. [D-44019] FIXED: HP Smart Device Services "Event Logs"details are not displayed in certain cases due to parsing issues with empty fields
  9. [D-44021] FIXED: HP Smart Device Services "Console Warnings" setting change fails to apply in some cases
  10. Alerts
  11. [D-42404] FIXED: View Alert Definitions page does not display expected results when initially loaded
  12. Admin
  13. [D-43186] FIXED: With "Details" logging level set, Central logs contain additional details that should only be included in "Debug"
  14. [D-43279] FIXED: When SSL, TLS 1.0, and TLS 1.1 are disabled on a Central server, the license will not reactivate automatically
  15. Syncs
  16. [D-44078] FIXED: Generic XML Sync scheduled as monthly does not run automatically, but manual run still completes
  17. Installer
  18. [D-42439] FIXED: Newly created Central database does not contain correct HP JetAdvantage Management integration settings
IMPORTANT NOTE  

Although PCI (Payment Card Industry) security standards do not apply to the FMAudit applications given that they do not store, process, or transmit cardholder data, some recommendations in PCI DSS v3.2 regarding HTTPS/SSL/TLS protocols may indirectly affect any application that communicates across the internet.

How might FMAudit potentially be affected?

System administrators may have disabled the SSL 3.0 and TLS 1.0 communication protocols on the server that hosts FMAudit Central, the PC where FMAudit Onsite is installed, or both, leaving only TLS 1.1 or TLS 1.2 protocols enabled.

FMAudit Onsite was built on Microsoft .NET Framework 2.0, which originally did not support TLS 1.1 and TLS 1.2 because these protocols were released after it was created.

Onsite v3.7.4 (included in this release) or newer supports TLS 1.1 and 1.2 if the latest Windows Updates and some OS-specific Hotfixes are installed.

TLS 1.1 and TLS 1.2 are not available for Windows XP, Server 2003, Vista and Server 2008, so if TLS 1.0 is disabled on the Central server then these systems will not be able to communicate with Central.

For a complete guide on how to address TLS issues, please view the FMAudit TLS Security Guide.

Additional Resources

PCI DSS 3.2 Resource Guide
Are You Ready for 30 June 2018? Saying Goodbye to SSL/early TLS


Version 4.3.63 includes Onsite 3.7.4
June 22nd, 2018
    User Interface
  1. [D-42333] FIXED: Additional spaces are displayed when text is highlighted by searches
  2. Updating
  3. [D-43574] FIXED: Some "First Audit Dates" are incorrect after updating Central
  4. [D-43983] FIXED: "Email History Processing" update step can take many hours to complete
  5. Devices
  6. [D-43775] FIXED: HP Smart Device Services Firmware "Apply" button displays loading cursor on hover
  7. [B-45983] ADDED: Additional feedback when HP Smart Device Services features are not displayed or error upon execution
  8. [D-44019] FIXED: HP Smart Device Services "Event Logs"details are not displayed in certain cases due to parsing issues with empty fields
  9. [D-44021] FIXED: HP Smart Device Services "Console Warnings" setting change fails to apply in some cases
  10. Alerts
  11. [D-42404] FIXED: View Alert Definitions page does not display expected results when initially loaded
  12. Admin
  13. [D-43186] FIXED: With "Details" logging level set, Central logs contain additional details that should only be included in "Debug"
  14. [D-43279] FIXED: When SSL, TLS 1.0, and TLS 1.1 are disabled on a Central server, the license will not reactivate automatically
  15. Syncs
  16. [D-44078] FIXED: Generic XML Sync scheduled as monthly does not run automatically, but manual run still completes
  17. Installer
  18. [D-42439] FIXED: Newly created Central database does not contain correct HP JetAdvantage Management integration settings

Version 4.3.60 includes Onsite 3.7.1
May 4th, 2018
    User Interface
  1. [D-43539] FIXED: Usage of the terms Tabloid Pages/Large Pages and ERP Equipment ID/ERP ID is not standardized throughout Central
  2. Alerts
  3. [D-44689] FIXED: Some devices are constantly retriggering alerts for Drum consumables
  4. Reports
  5. [D-44217] FIXED: Scalar Chart Report meter values are incorrect compared to the Meter Report
  6. [D-44510] FIXED: Green Report does not match SBS data to some models with similar names, resulting in missing Power values
  7. Syncs
  8. [D-44218] FIXED: ESN Supply Quote using incorrect account to submit in some cases where there is a many to one account relationship
  9. [D-45728] FIXED: eAuto and ESN Sync: Contract ID/Contract Type still showing devices no longer on contract as active
  10. Processing
  11. [D-44830] FIXED: Certain sites with a specific data inconsistency seem to randomly lock up until Central is restarted
  12. [D-42439] FIXED: Newly created Central database does not contain correct HP JetAdvantage Management integration settings
 
Version 4.3.59 includes Onsite 3.7.0
April 3rd, 2018
  1. Account
  2. [D-42872] FIXED: Changing Account Name no longer displays warning indicating that it will affect Onsite synchronization
  3. Devices
  4. [D-42363] FIXED: When setting a part number as preferred, not all devices of that model display that part number
  5. Alerts
  6. [D-42851] FIXED: "Positive number required" error is displayed in logs and showing on some pending Service Alert emails
  7. Reports
  8. [D-42627] FIXED: Device Key Value Change report column label names are inconsistent
  9. Syncs
  10. [D-42438] FIXED: HP JetAdvantage Management device ID is sometimes not imported or is cleared when communication errors occur between JAMC and the device, causing SDS features to temporarily disappear
Version 4.3.58 includes Onsite 3.7.0
February 21st, 2017
  1. Onsite
  2. [B-45495] ADDED: Onsite Java Beta download dialog revisions
  3. Devices
  4. [D-42316] FIXED: "Last Replaced Date" is changing to a more recent date on some consumables
  5. Syncs
  6. [D-42327] FIXED: After the update to v4.3.54, certain sites lost HP JAM connectivity
  7. [D-42001] FIXED: Clicking "Submit to ERP" for a quote already deleted from the ERP returns an error
  8. [B-42650] ADDED: Additional HP JAM password expiration check
Version 4.3.57 includes Onsite 3.7.0
February 19th, 2017
  1. Updating
  2. [D-41688] FIXED: When running DatabaseUpdate.exe in silent mode, process stops for HP JAM-enabled Centrals when resetting JAM password
  3. [D-41905] FIXED: v3 Custom Recipients set at the Alert level are not migrated as Contacts with the appropriate Supplies/Service Role
  4. Account
  5. [D-41907] FIXED: Contacts created by new Onsite reporting have incorrect "State" set in the database
  6. [D-42211] FIXED: New account always includes IPv4/IPv6 multicast even when disabled in template
  7. Devices
  8. [D-41629] FIXED: Inconsistent device matching in some situations where only the Manufacturer has changed
  9. [D-41673] FIXED: Device Details popup Meters History tab export for HP JAM-enabled device not exporting all meters
  10. [D-41904] FIXED: Error loading Devices tab after update to 4.3.55
  11. Alerts
  12. [D-41910] FIXED: Certain Alert Definitions not shown in Central despite existing in the database
  13. Syncs
  14. [D-41908] FIXED: Generic XML sync runs when scheduled, but not when manually initiated
  15. [D-42265] FIXED: Central initiates a larger number of JAMC downloads than what is required